Quatrro gets foothold in US mortgage sector

NEW DELHI: In what could be another game-changer for the Indian business process outsourcing (BPO) industry, Raman Roy-founded Quatrro BPO Solutions, on Tuesday, announced the acquisition of mortgage loan processing operations and platform of USA-based Preferred Financial Group, Inc.

Post the acquisition, Quatrro would become the first BPO offering from an Indian company that pursues the onsite-offsite model - the business model that has found favour with the software services industry in recent times. "We will be acquiring the technology platform, the people and the origination business of the US partner and that would also enable us to provide end-to-end fulfillment services to mortgage lenders across the US," says Quatrro Promotor Raman Roy.

The acquisition will be closed through Quatrro Mortgage Solutions - a subsidiary of Quatrro BPO Solutions and will allow the Indian major to provide quality service at a price-point projected to be 30 per cent to 50 per cent lower than current processing costs in the United States.

“This coming together of two successful organizations with talented people and great business acumen is in line with our creating value by innovation strategy, which involves attracting and supporting entrepreneurial management teams by building high-end third party businesses in underserved and uncontested market spaces,” adds Roy.

Read more in The Economic Times